Return Policy

Returns are accepted within 30 days of product shipment. Items must be in their original packaging and unopened for returns. For safety and hygiene reasons, we cannot accept opened items. Return shipping costs are the responsibility of the buyer.

To initiate a refund, please contact us at info@momentko.com before returning the goods to obtain a tracking number. Refunds will be issued upon receipt and inspection of the goods.

In case of any issues or items damaged during transit, please don't hesitate to contact us. We will make the necessary arrangements with you.

We strive to make your experience exceptional from selecting your theme to executing your event. Feel free to reach out to us for any assistance.